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Frequently asked questions (FAQ)

Videoformatter.com

What is videoformatter.com ?

Video Formatter is a processing engine designed to convert your videos into any format, create still images, smaller clips or separate audio/video tracks. There are no software downloads and no sign-ups.

How much does it cost to use videoformatter.com ?

Nothing, it's free.

How many videos can I process with videoformatter.com ?

Up to 1 Gigabyte a month, which could be hours of standard video footage or about 10 minutes of high definition video. As much as we would like to offer unlimitied video processing, it's simply not possible because we also need to pay for bandwidth and servers.

Are my videos secure and private with videoformatter.com ?

Yes, we use industry standard practices to handle all your videos. In addition, your original videos are deleted 24 hours after being uploaded for privacy reasons and also to keep storage overhead low to help keep the service free. Formatted videos are kept longer -- for up to 7 days -- in case you want to download them multiple times and formatted videos also use unique naming conventions to generate download links that are extremely hard to guess & and only provided to you once a video is processed.

What is the best video format ?

It depends. This is like asking what is the best phone, camera or car in the market, it all depends on what you want it for. There are some video formats better tailored for displaying on web pages, others for playing on devices like DVDs and yet others for long running movies. Basically, there's no 'one size fits all' video format.

I get the message 'Invalid file' what does it mean ?

The video file is corrupt and can't be processed by our servers. We ask you to verify the video integrity by trying to play it on your computer. We're 99% sure you won't be able to play it. If you can't play it or see it on your PC or phone, there's little we can do to process it.

How do I process a .mswmm video file ?

You can't process a .mswmm file because it's not a video file. A .mswmm file is a Microsoft Windows Movie Maker project file and only contains timelines, transitions and references to video files.

You'll need to open the .mswmm file with Windows Movie Maker (WMM) and save it as a movie. This is done on WMM in the top left menu in the option "Save Movie File". Choose to save to your computer and it will create a .wmv video file on your local hard drive. That .wmv video file can then be processed.

How do I process a .wlmp video file ?

You can't process a .wlmp file because it's not a video file. A .wlmp file is a Windows Live Movie Maker project file and doesn't contain any video or music within it.

You'll need to open the .wlmp file with Windows Live Movie Maker (WLMM) and save it as a movie. This is done on WLMM in the left-most icon of the main menu in the option 'Save movie'. Choose to save to your computer and it will create a .wmv video file on your local hard drive. That .wmv file can then be processed.

How do I process a .wpl video file ?

You can't process a .wpl file because it's not a video file. A .wpl file is a Windows Media Player Playlist and doesn't contain any video or music within it. It's simply a playlist that contains references to actual video file locations.

We inspect the .wpl file and attempt to give you the actual video locations, this way you can get the videos first and then upload them -- unfortunately we can't access the videos for you, so you'll need to access them yourself first. If we weren't able to provide you with video locations, then you'll need to open the .wpl file and inspect it for video locations.

How do I process a .pls video file ?

You can't process a .pls file because it's not a video file. A .pls file is an audio playlist and doesn't contain any video or music within it. It's simply a playlist that contains references to actual video file locations.

You'll need to upload the actual video files that are somewhere else on your device. If you can't locate the playlist video files on your device, open the .pls file with a text editor -- such as Notepad -- to see the video locations defined on the playlist.

How do I process a .vpj video file ?

You can't process a .vpj file because it's not a video file. A .vpj file is a project file created by VideoPad Video Editor -- an application used for creating digital videos. It only contains video references to video files.

We inspect the .vpj file and attempt to give you the actual video file paths on your computer, this way you can upload the videos directly -- unfortunately we can't access these files on your computer, so you'll need to upload them yourself. If we weren't able to provide you with video file paths, then you'll need to export the contents of a .vpj file with VideoPad Video Editor into a video file format like .avi, .wmv or .mov. Once you have an .avi, .wmv or .mov file it can be processed.

How do I process a .vproj video file ?

You can't process a .vproj file because it's not a video file. A .vproj file is a project file created by a video editor.

You'll need to open the .vproj file with a video editor and use the "Export" or "Save as" function to generate a playable video.

How do I process an .ifo video file ?

You can't process an .ifo file because it's not a video file. An .ifo file is simply an information file included in DVDs, .ifo files have no video or audio data at all. They only hold information about the actual MPEG-2 Video or PCM audio files.

You'll need to export the actual video or audio files from the DVD. Once you have an .avi, .wmv or .mov file it can be processed.